Frequently Asked Questions
Everything you need to know about your Amelie Teje shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the country, while express shipping arrives in 1-2 business days. International delivery times vary by location but usually range from 7-14 business days.
What is your return and exchange policy?
We offer a 14-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like jewelry and intimates cannot be returned unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options such as PayPal, Afterpay, and Apple Pay for a seamless checkout experience.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your package's progress.
Where are Amelie Teje garments produced?
We pride ourselves on ethical manufacturing. Our collections are designed in-house and produced in small batches by vetted partners who prioritize high-quality craftsmanship and fair labor practices.